UX Design Intern
SAP Analytics Cloud - Augmented BI
Figma, Illustrator, Jira
Sept 2021 - Apr 2022
I joined the Augmented BI team of SAP Analytics Cloud (SAC for short) during the COVID-19 pandemic. I worked on high-priority features and improving usability of the dashboard experience (aka "Stories") as a UX Designer.
During my time, I designed a major feature called Configurable View Time Toolbar, recently released in Q1 of 2023. I'm not able to disclose the remainder of my projects due to NDA. Feel free to reach out to learn more.
As a first-time intern, I was lucky enough to be in an environment that supports my growth and career. I had the pleasure to work alongside senior designers that have shown me their absolute diligence & care that goes into their respective crafts, all of which were incredibly inspiring to learn from.
I love a perfectly aligned mockup as much as the next designer but there's a time and place for that level of detail. However, sometimes fidelity can be reduced if the goal is to communicate the contextual model compared to specific cases such as confirming exact UX specifications with developers. Identifying the purpose & audience of your visual documents will help clarify the level of fidelity needed for each project.
There will be opposing voices in the room. Other stakeholders will have equally valuable opinions that determine the project direction & timeline. And perhaps it's always a balancing act amongst multi-disciplinary teams. As a UX designer, it's your duty to protect the interests of your users and champion the best solutions forward.
Being a part of the SAP internship program, I wanted to contribute to the vibrancy of the community in some way. In the second month of my term, I was selected as one of the Communications Designers. I released bi-weekly newsletters to share iXp news (which we wittily called "WhatSAP") and created vector graphics for our video series to welcome the incoming cohort of interns.
The d-Shop is home to a variety of innovative side-projects headed by employees. I joined Murray Link because I was interested in learning about how design supports the healthcare & blockchain industries. The Murray Link project matches patients to suitable organ donations using a pan-Canada database, the Canadian Organ Replacement Register (CORR). As this project differed in nature from my regular work assignments, I was able to gain valuable UX skills while designing for a healthcare product.